The controller responsible for processing personal data is BMAT GmbH.
Business address: Flachgasse 21/2/1, 1150 Wien, Austria. Company register number: 285640i.
Telephone number, email address and VAT identification number (UID) will be added once confirmed by the client.
What personal data we may process
Technical website data: When you visit the website, technical data such as your IP address, date and time, the page accessed, the referrer URL and browser and device information may be processed. This is necessary to provide the website, keep it secure and troubleshoot errors.
Cookie and consent data: We store your cookie choice so that the website remembers whether essential or optional cookies were accepted or rejected. If you consent, data relating to analytics and the loading of external content may also be processed.
Contact and project data: If you contact BMAT by phone, email, contact form or message, we may process your name, phone number, email address, company name, project address, the service required, your preferred time frame and information about the drywall or renovation project.
Project communication data: We may store communication data needed to answer follow-up questions, arrange a site visit, prepare a quote, clarify the scope of work or coordinate with other trades.
Newsletter sign-up data: If you subscribe to email updates, we may process your email address, confirmation data, the time of sign-up, the IP address used for registration or confirmation and data relating to unsubscribing.
Purposes of processing and legal bases
We process personal data for the following purposes:
Operation and security of the website: providing the website, protecting it and preventing misuse. Legal basis: Art. 6(1)(f) GDPR.
Storing cookie preferences and essential cookies: to save your choice and ensure the core functions of the website. Legal basis: Art. 6(1)(f) GDPR and the applicable provisions on electronic communications for essential cookies.
Optional analytics and external content: to measure traffic, compile basic usage statistics and load external content such as Google Analytics, Google Maps or external review elements, where these are actively embedded. Legal basis: Art. 6(1)(a) GDPR.
Handling enquiries and project coordination: to answer enquiries, organise site visits, prepare quotes, agree the scope of work and handle subsequent communication. Legal basis: Art. 6(1)(b) GDPR and, depending on the case, also Art. 6(1)(f) GDPR.
Sending email updates: sending information after sign-up. The sign-up may be confirmed via double opt-in. Legal basis: Art. 6(1)(a) GDPR.
Compliance with legal obligations and handling of claims: where data is required to fulfil legal obligations, accounting requirements or documentation duties, or to establish, exercise or defend legal claims. Legal basis: Art. 6(1)(c) and Art. 6(1)(f) GDPR.
Cookies, consent and analytics
The website may use essential cookies that are required for basic operation, security and storing your cookie preferences.
With your consent, the website may also use analytics cookies, in particular to measure traffic and usage via Google Analytics, as well as cookies / external content elements when services such as Google Maps or external review elements are loaded.
Optional analytics and external cookies are only activated after you have actively given your consent. You can withdraw your consent at any time by changing your cookie settings or deleting cookies in your browser.
Google Analytics
If you consent to analytics cookies, the website may use Google Analytics to obtain statistical information about traffic and usage.
Google Analytics may process, in particular, technical data, online identifiers, device data, approximate location data, information about behaviour on the website and data collected via cookies or similar technologies.
Google Analytics does not run without your consent. Further information on data processing by Google can be found in the privacy and contractual terms of the respective Google service.
Google Maps and external reviews
The website may contain a map link, an embedded Google Maps map or elements relating to external reviews. When such content is loaded, the provider may process technical data such as your IP address and device data.
Where maps or external review elements are loaded as active content, they should only become available after consent to external content or the relevant optional cookies has been given.
Where the website only displays ordinary links to external services, the processing of personal data begins only after you click the link and switch to the external service.
Newsletter and double opt-in
If a newsletter sign-up form is available on the website, sign-up is voluntary and the legal basis is your consent under Art. 6(1)(a) GDPR.
To verify that the sign-up was actually requested by the owner of the email address, a double opt-in system may be used. This means that after submitting the form you will receive a confirmation email, and the subscription is only activated once it has been confirmed.
Technical records of sign-up, confirmation and unsubscribing may be stored for the newsletter in order to prove consent and manage the subscription properly. You can unsubscribe at any time via the link in the email or by contacting the controller.
Processors and third-party services
To ensure the operation of the website and the associated services, we may use processors or third-party providers, in particular for hosting, technical support, analytics, email services or newsletter platforms.
These providers may process personal data on our behalf only to the extent necessary for the respective service, in accordance with our instructions, on the basis of the relevant contractual relationship, or under their own rules where they act as independent controllers.
If a specific external newsletter, hosting or form provider is used, its name and, where applicable, a link to its privacy policy should be added to this section.
Data transfers to third countries
Some service providers, in particular large technology or cloud platforms, may process data outside the European Union or the European Economic Area, or access it from third countries.
Where such a transfer takes place, it is carried out only in compliance with the applicable GDPR requirements, for example on the basis of an adequacy decision, standard contractual clauses or another suitable safeguard.
For some services provided by Google or other global providers, data may also be transferred to the USA or other countries in accordance with the terms of the respective provider.
Third-party services and external links
The website may contain links to external services such as maps, navigation services, email links or telephone links. If you use these services, their operators may process personal data under their own rules.
Google Maps or map links: When a map is loaded or an external map link is opened, the provider may process technical data such as your IP address.
Hosting and technical service providers: Hosting or support providers may process technical data on our behalf to the extent necessary for the operation and maintenance of the website.
We do not sell personal data. Data is only shared where this is necessary for the service, required by law, based on your consent or covered by a legitimate interest.
Data retention
We store personal data only for as long as is necessary for the respective purpose.
Website logs and technical data: generally for a limited period required for security and troubleshooting.
Cookie preferences: for the period needed to store and honour your choice, taking browser settings into account.
Analytics data: in accordance with the settings of the respective analytics tool and the duration of your consent or until it is withdrawn.
Enquiry and communication data: for the period required to handle the enquiry, prepare a quote, coordinate the project and meet any related legal or accounting obligations.
Newsletter and consent data: for the duration of the subscription, a reasonable period after unsubscribing to prove consent or compliance, and thereafter for the period needed to protect the controller's rights.
Documentation relating to claims or disputes: where necessary to establish, exercise or defend legal claims, data may be stored for the applicable limitation period.
Your rights
Under the GDPR and applicable Austrian data protection law, you may have the right to access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw consent where consent is the legal basis for processing.
If you wish to exercise your rights, please contact us using the details given in the Controller and contact section. We may need to verify your identity before responding.
You also have the right to lodge a complaint with the competent Austrian supervisory authority.
Supervisory authority
The competent supervisory authority in Austria is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40-42, 1030 Wien, Austria.
Data security
We use appropriate technical and organisational measures to protect data against unauthorised access, misuse, loss or destruction.
No transmission over the internet is entirely free of risk, but we regularly review and update our security measures where necessary.
Changes to this privacy policy
This privacy policy may be updated if the website, legal requirements or processing activities change.
The version currently published on the website is the authoritative one.
Contact details
BMAT GmbH
Business address: Flachgasse 21/2/1, 1150 Wien, Austria
Site visits and initial consultations by appointment in Vienna and the surrounding area. Just send us the property address, the service you need and any photos or plans you already have.
The easiest way is to send your contact details, the property address, the service you need and a short description via the contact form. Photos, plans or measurements help with the initial assessment.
Yes. BMAT offers site visits by appointment. The visit is used to gauge the scope realistically, answer questions and agree the next steps.
Based on the current information, an initial consultation or site visit is generally free of charge. Details should be agreed directly depending on distance, project size and scheduling.
The cost estimate is prepared individually for each project. It is based on the condition of the property, the services required, the choice of materials, the schedule and the agreed scope of work.
The start date depends on project size, team planning and material availability. For urgent work, please state your preferred time frame directly in the enquiry.
